Tyler Pattat is General Manager and part owner of ServiceMaster by Cornerstone and MAC Restoration. Drawing on his background in logistics, his constant focus is to find and use every available innovation to streamline processes, improve efficiency, and increase profitability. This article discusses how restoring soft contents and textiles in-house not only added a new source of revenue, but also provided the tools to control how items are cleaned and cared for during the restoration process.
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