The Real ROI of Soft Contents Restoration: Case Studies That Speak for Themselves
Discover how restoration with the Esporta Wash System delivers measurable savings and stronger outcomes for insurers, policyholders, and restoration contractors.
When disaster strikes—whether fire, water, mold, or bio-contamination—soft contents like clothing, bedding, linens, footwear, and personal items are often seen as disposable. The default approach has been replacement, leading to high indemnity costs for insurers, increased claim complexity for contractors, and deeper disruption for homeowners.
But with modern technology like the Esporta Wash System, restoration is no longer the exception—it’s the smart business decision. The numbers prove it.
Case Study 1: Residential Fire Loss
- Replacement estimate: $28,500 for more than 400 clothing and textile items.
- Esporta restoration: $5,600 to restore 87% of the items.
- Net savings to carrier: $22,900.
Impact: Not only did the insurer save nearly 80% of projected costs, but the homeowner retained sentimental belongings—including specialty garments—that money alone could not replace.
Case Study 2: Category 3 Water Loss (Sewage Backup)
- Replacement estimate: $12,000 for textiles and soft goods.
- Esporta restoration: $3,200 to restore 82% of the items.
- Net savings to carrier: $8,800.
Impact: What would have been a complete write-off became a successful recovery, significantly reducing costs while keeping essential household items out of the landfill.
Case Study 3: Mold Contamination
- Replacement estimate: $9,500 for bedding, linens, and wardrobe.
- Esporta restoration: $2,100 to restore 90% of the items.
- Net savings to carrier: $7,400.
Impact: The family avoided losing everyday necessities, the insurer avoided unnecessary costs, and the restoration contractor captured additional billable revenue.
Key Takeaways
- Insurers save 70–80% on average when restoration is prioritized over replacement.
- Homeowners benefit emotionally and practically by keeping their belongings.
- Restoration contractors grow revenue per claim by delivering specialized, high-value services that were once written off.
Why It Matters
Soft contents restoration is no longer an afterthought. With proven, measurable results across fire, water, mold, and bio-contamination claims, it is a strategy that benefits every stakeholder: insurers, policyholders, and contractors.
In a competitive industry focused on cost control and customer satisfaction, ignoring this category is leaving money—and trust—on the table.
Restoration works. The numbers speak for themselves.